Editorial comment
The adage is that dzԹreputation is the most important thing that a person ownsdzԹ. But equally, you candzԹt ever fully control what people think of you, despite your best efforts to influence.
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BP has been trying to salvage some control over its reputation by purchasing sponsored links appearing at the top of google and yahoo search pages, buying keywords such as dzԹoil spilldzԹ in an effort to direct information or opinion seekers to its own website first. It has also considered trying to close down a fake Twitter page that ridicules the companydzԹs positive PR efforts. BP has also controversially appointed Anne Womack-Kolton (former press officer for Dick Cheney) as the head of BP AmericadzԹs media operations. The result of all these actions is that the company has been criticised by the public for spending unnecessary time and money on managing its reputation rather than plugging the hole in the ocean.
BPdzԹs ethical reputation has been awarded a grade dzԹEdzԹ, the lowest grade possible, by Covalence, an organisation that monitors the ethical standing of large organisations.
Tony Hayward has been accused of dzԹspindzԹ in disputes with scientists over the amount of oil that was actually gushing from the well, and in response to his now infamous exclamation of dzԹI want my life back,dzԹ he is now being referred to as one of the most hated men in America.
Another person who has had his fair share of reputation ups and downs is Hollywood star Kevin Costner. On the back of what was at the time (unjustly!) cited as a reputation-obliterating Waterworld, Costner was inspired to fund a company that manufactures, dzԹThe most effective and efficient tool for cleaning up oil spills that you have probably never heard of,dzԹ in CostnerdzԹs words as he presented his solution to US Congress in Washington DC on 9 June. But unfortunately, Capitol Hill has been less hospitable towards Britain this week. If, in AmericadzԹs eyes, Costner is shaping up as the dzԹRobin HooddzԹ amid the crisis, is the role of the villainous dzԹSheriffdzԹ enduring as a traditionally British one? Indeed it is, according to some interpretations of ObamadzԹs dzԹanti-BritishdzԹ rhetoric, which included referring to BP as dzԹBritish PetroleumdzԹ dzԹ BPdzԹs somewhat antiquated corporate identity. However, the US Ambassador to London has since assured, dzԹWhile it might seem a bit undiplomatic in terms of the words, trust me, it had nothing to do with the fact it was British or American. It was the fact itdzԹs a problem.dzԹ
BPdzԹs reputation will be badly affected for a long time to come. However, reputations shift, and blame is reapportioned. We should never forget that the LNG industrydzԹs reputation, although strong to date, is as vulnerable as those in any other areas of the oil and gas industry.
